Instacart reviews

3.6

59% would recommend to a friend

(1,882 total reviews)
avatar

Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Oct 2, 2018

Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy/quick money, relaxed, pay is very reasonable, and fun!

Cons

Customer service is not that friendly and you can’t choose which store to go to if there are more than one of a store (ex: if the customer orders from ShopRite but the one they assign you to is further than the one that’s closer to you/on the way to the customer, you can’t change or choose to go to a closer location unless you call support), penalized (reliability incidents) if you cancel your hours within 6 hrs of the beginning of your shift, some driving distances can be far, app does not correspond with the stock qty of the store (sometimes you have to give the customer a refund if the store doesn’t carry an item or if there’re out of stock).

4.0
Oct 2, 2018

Personal Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of this job is the ability to control your schedule and simple app that allows you to change your availability each week.

Cons

The cons are that you can only work part time hours, low hourly rate, and lack of benefits.

5.0
Sep 26, 2018

Instacart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Convenient and fun.

Cons

Traffic, and sometimes the app acts up and can very frustrating

Viewing 1693 - 1695 of 1,882 Reviews

Glassdoor has 7,949 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.