Pros
Well-intentioned employees Great location in the FiDi Excellent benefits
Cons
- Inexperienced managers are common. When I was at Instacart, I saw a severely diminished sense of morale and upward movement among my team because managers were promoted with no evidence of good management. Turnover of employees at all levels seems to be high. - Overall lack of process. It seemed that the more difficult problems persisted the longest because of a lack of team focus and wherewithal to solve them. Some projects were prioritized because they were low-hanging fruit that made managers look good - but didn't solve a real problem. When there are processes, exceptions are made when convenient leading to problems down the line. I believe people make these exceptions because they are undersupported in a search for better solutions. - Company goals can change suddenly and without warning from quarter to quarter. I've seen a focus on short-term profit motives halt progress on projects in motion. These decisions are poorly thought out and articulated by executives who seem to not grasp their effect on long-term productivity of employees and the long-term health of the product.
