Instacart reviews

3.6

59% would recommend to a friend

(1,880 total reviews)
avatar

Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 15, 2018

Instacart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A good part-time for people that love to be precise and optimize their work. Fast refunds, good payment.

Cons

Timing is rough and it feels like a pressure, because the more you do, the more they want you to do. If you run fast, you should run even faster. App has a lot of terrible issues that affect your performance.

2.0
May 14, 2018

Not worth the effort

Recommend
CEO approval
Business Outlook

Pros

None that I can think off at the moment.

Cons

The pay is crap vs the stress/work. Today I had to drive almost 80km (48 miles) for an order with 5 items. I earned $25.25 INCLUDING tip. I got zero compensation for the excessive mileage. I tried to ignore the order but it kept coming back. Apparently I was the only one on shift? I also had to work an extra hour because of the time the order came in and the distance from my home. No compensation for that either. I’ve had to add more data to my cell plan, to the tune of +$50/month because they are sucking all my data. No compensation for that either. Gas is currently (roughly) $3.63 USD / gallon ($1.24/litre CAD). So ya not amused about driving 151km/94 miles today. Also, the app sent my first customer’s order (and me!) to a store no where near his house! The shopping lists are garbage. Items in the wrong category or section of the store, similar items not grouped together, sending me from one side of the store to another. Lettuce, bread, pop, ground beef, milk, muffins from the bakery, chips, apples, tylenol, deli meat, eggs. IN THAT ORDER! No ability to arrange the list that best fits the store I’m at. Total waste of time. Customer wants 5 egg plants but can only choose a weight so totally guesses. That weight ends up being twice as many as he needed. Good thing I asked! Over all crappy experience and I would NOT recommend it to anyone.

1.0
May 12, 2018

Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not any,run away as far as you can

Cons

Can be deactivated at anytime. Can not talk to happiness team for help. To many workers. Sit and wait for orders for gours. Customer rarely tip

Viewing 1777 - 1779 of 1,880 Reviews

Glassdoor has 7,943 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.