Instacart reviews

3.6

59% would recommend to a friend

(1,879 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 25, 2018

Happiness Team

Recommend
CEO approval
Business Outlook

Pros

Your coworkers and teammates are like a family. Everyone is really friendly and happy to help where it is needed.

Cons

Management. Their process for promoting people to management positions is based on who had been there the longest instead of who would do well at leading a team.

1.0
Apr 25, 2018

Single Mom Now Suffering....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You Get To Pick Your Own Hours

Cons

You Have A Time Limit And Must Race To Beat It, Know The Layout Of All Of The Fredmeyer's And Costcos In Gresham and Tualatin Area, Get The Highest Ratings, Will Work More Than You Will Get Paid, No Gas Reimbursement, Must Use Your Phone For The Whole Time You Work So Bring A Backup Battery Not Just A Charger, Will Spend More Gas Than It's Worth...I worked for 18 hours and 39 minutes and only received a total of $113.92. I live in Vancouver, WA. You will not receive any training. You will not receive any location addresses until your first day of work and you only have a very broad map that has colors. You must be in the colored area to get shoppers. You must keep the app open at all times to get shoppers which drains your battery. You will need to scan all items in while you are shopping but the stores' layouts change from time to time and you are penalized when the store is sold out of an item or doesn't carry it at that time. You will never speak to a LIVE person/customer service from Instacart. They only have automated answering and emails and they don't answer your emails correctly all the time.

4.0
Apr 25, 2018

Good

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, friendly co-workers, good management.

Cons

The Instashopper app sometimes faults.

Viewing 1783 - 1785 of 1,879 Reviews

Glassdoor has 7,942 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.