Instacart reviews

3.6

60% would recommend to a friend

(1,879 total reviews)
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Fidji Simo

53% approve of CEO

49% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Location and the non mgmt people there are nice. Mgmt is inexperienced and don’t know how to manage. Typical tech company that values numbers and not people. Pros?

Cons

There is a real disconnect between mgmt and others. Mgmt are all “yes” people and they don’t really care about the users. It was sad to hear how other workers and shoppers are referred to. Pretty horrible company that is a lot of talk and no real action. Their values are pretty atrocious. As an employee I used the service once (for my mother) and the driver was not the person in the picture. Lawsuits waiting to happen. Beware.

4.0
Apr 11, 2018
Recommend
CEO approval
Business Outlook

Pros

You have a lot of flexibility in the good you choose to work and have the potential to make bet good money if you are fast and charismatic.

Cons

Sometimes when there are issues, shopper happiness doesn't do a great job at helping to fix the situation, which can really suck.

1.0
Mar 27, 2018

The worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing every day they are paying less. They want to keep all the money while we are earning pennys

Cons

I only can say if somebody wants to lose money work for this guys

Viewing 1789 - 1791 of 1,879 Reviews

Glassdoor has 7,942 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.