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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Oct 21, 2017

      Keep an Open Mind

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly flexible (can come and go from voluntary vacations if you need to leave for another job, can cancel shifts without punishment beyond 24 hours from the start of the shift), pays relatively well. Don't have to deal directly with customers

      Cons

      Highly repetitive and can be mind numbing. The Shopping App can be highly nonfunctional and managers don't care you exist. Communication as a whole is terrible and you have to keep at a single person for three weeks to get anything done.

      4.0
      Oct 17, 2017

      I love going to work everyday

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have not had the "case of the Mondays" since I have started my role at Instacart. I also haven't had "Sunday night anxiety". We have some aggressive growth goals as a company right now but I think the people here make it healthy/fun - we believe in hitting our goals together (with a dose of puns/jokes/fun) and we care about the product/service that we are creating. My managers seem to care about my success and checks in frequently (both scheduled and un-scheduled). So far, I feel valued as an team member. Good benefits and vacation policy - it really is take it as you need it (at least for my team - haven't heard anyone complain about it). Very transparent leadership - the executive team shares everything that they can with the rest of us. It is nice to be part of the circle of trust and have our questions answered honestly and frankly.

      Cons

      People in the corporate office are really quiet for the most part. Not a bad thing necessarily but people don't regularly smile at each other or say Hi! when you are walking down the hall and pass each other (which is really surprising since people here are nice/humble). Some growing pains - Instacart went from a small start up to now what most would consider a medium-sized company (with a start-up feel). I noticed that some processes or systems might be playing catch up since everyone is razor focused on our main goals - and the other things will just have to be done later.

      5.0
      Oct 12, 2017

      A lot of potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very autonomous roles. It's been really exciting seeing the partnerships that are coined each day. Instacart is great at setting a focused goal, putting a plan and strategy in place, and hitting those goals. Huge retailer and CPG brands on the platform. There are good growth opportunities here but you need to put in the work to get there.

      Cons

      Instacart is at the cusp of something very interesting. Instacart will be made or broken in the new few defining years.

      Viewing 1801 - 1803 of 1,879 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,942 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.