Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jul 8, 2018

Shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job gives great Flexibility, Good referral bonuses, and Simple work procedures

Cons

Not much training at all, the referral process is very stricked.

3.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Well-intentioned employees Great location in the FiDi Excellent benefits

Cons

- Inexperienced managers are common. When I was at Instacart, I saw a severely diminished sense of morale and upward movement among my team because managers were promoted with no evidence of good management. Turnover of employees at all levels seems to be high. - Overall lack of process. It seemed that the more difficult problems persisted the longest because of a lack of team focus and wherewithal to solve them. Some projects were prioritized because they were low-hanging fruit that made managers look good - but didn't solve a real problem. When there are processes, exceptions are made when convenient leading to problems down the line. I believe people make these exceptions because they are undersupported in a search for better solutions. - Company goals can change suddenly and without warning from quarter to quarter. I've seen a focus on short-term profit motives halt progress on projects in motion. These decisions are poorly thought out and articulated by executives who seem to not grasp their effect on long-term productivity of employees and the long-term health of the product.

3.0
Jun 11, 2018

Hard to Get Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus if you’re good! Flexible hours to fit your needs Fun and interactive Shopper support is helpful

Cons

Hard to get hours if you aren’t in Early Access App gets quirky on occasion and is frustrating

Viewing 223 - 225 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.