Instrument reviews

3.1

59% would recommend to a friend

(79 total reviews)
avatar

Laurel Burton

13% approve of CEO

17% positive business outlook

Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

79 reviews
2.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

There's plenty of opportunity to work with incredibly talented, creative people. Relationships of team members tend to be close, which is great for those new to Portland, but it can also be strangely clique-y for a group of adults.

Cons

Pay isn't close to market rate. Most people I worked with who were hired from other cities, myself included, accepted significant paycuts with the promise that cost of living in Portland was lower and that the annual bonus would help close the gap. Neither was true, with the actual bonus amounting to less than half of what was promised. It's difficult to say how pay is determined since management is vocally opposed to pay transparency. Anecdotally, I was aware that a woman in my same title who was performing duties of a more senior title was paid less than I was. Outside of salary inequity, there isn't a clear protocol for HR to handle harassment incidents. A new employee handbook was released shortly before I left which declared a zero-tolerance policy, however that was not my experience when I reported an incident there. A coworker who sent my inappropriate messages multiple times while he was drunk during work, eventually followed me home after meeting me outside of the office to apologize. He stayed outside of my apartment and continued to send messages asking me to let him in. When I reported this incident to HR and showed the messages, he was simply moved to another team and I was told not to talk about it. He continued to spend time in my team's area, so I consequently avoided working at my desk for much of my time on that team after the incident. Being a woman in tech isn't easy, but in 8 years of work I've never experienced anything like this, and it's the single reason I couldn't return or recommend this company to anyone.

4.0
Apr 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, the on-boarding process was extensive and positive, nice people, great amenities on site, creative work environment.

Cons

I didn't stay at Instrument because the agency life was not for me. I prefer to work on a product. I couldn't deal with the chaos and not having control of the direction of the projects I was working on.

2.0
Nov 30, 2018

Not the best, and maybe not the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers wonderful incentives to stick around like the EOY profit share bonus and a decent amount of money invested in each of their hires to put towards Professional Development. The partners appear well-intentioned.

Cons

This place is grossly homogenous. Instrument constantly speaks about changing the company makeup to be more diverse and inclusive, but it's really just a facade to appear progressive. For years, we've had the same white men in the room talking about change without putting in the work. As a creative, be prepared to make the same marketing sites over and over again to match the "Instrument aesthetic." The same people in leadership determine what the final output looks like for every and any project, so there's a general sameness in approach in tandem with an already non-existent design process.

Viewing 67 - 69 of 79 Reviews

Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.