The expectation is that field reps will work unpaid overtime hours to meet production goals. Management instructs field staff to falsify time records by not including any over time work and forcing employees to use comp time instead- while still maintaining unreasonable production. Field staff is spread extremely thin making it difficult to even take time off, because production quotas and work flow remain constant even if your off on PTO.
Managers provide zero actual support or assistance and are only in place to provide upper management with production numbers. Out dated equipment makes the workflow ridiculously complicated. This job is not what it was described to me to be during the interview process. Pay raises are a joke, only one per year and mine have been a 1% and a .05%. A 10 cents an hour pay raise for the year at this level of work is just insulting. Ya there are bonus opportunities for each quarter, but you literally have to have an extra months worth of production for the quarter to receive it- which means working unpaid overtime hours.
