Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

45% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (59) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 135 reviews)); "Good benefits in the office" ((in 64 reviews)); "Good work/ life balance" ((in 55 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 32 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Salaries are low and progression inexistent." ((in 38 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 38 reviews)); "Senior management is double faced and takes the matters personally." ((in 17 reviews)); "Long hours doesn't pay great" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

Intact Insurance UK reviews

3.2

45% would recommend to a friend

(1,124 total reviews)

Ken Norgrove

53% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.2 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 16, 2021

AMAZING!

Customer mangers assistant

Recommend

CEO approval

Business Outlook

Pros

I have worked for RSA for just under 3 years now and i couldn't fault them. They help you progress in the workplace (if that's your aim) and the staff/managers are lovely! They are fair and I have been in 2 call centres previous to this one and I honestly can't see a reason i would ever leave. You get mid-year bonus based on if you meet KPI's and if you don't meet your targets you have a customer manager resolver and team coach to help you and they go out of their way to make sure you're happy! - they also raise money for charities and get involed with great causes like price!

Cons

Weekend working but I there aren't many call centres that dont require you to work some weekends, I only do around 4 Saturdays in 8 weeks!

5.0

Aug 16, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you work with Autonomy to make decisions Flexibility around work location Always looking to do the right thing

Cons

I have no cons to report as I thoroughly enjoy working here at RSA .

1.0

Aug 10, 2021

Average

Warehouse supervisor

Recommend

CEO approval

Business Outlook

Pros

Lunch is given by the company that is the only pro.

Cons

Worst management of the RSA. Owner is good but the management is worse

Viewing 718 - 720 of 1,124 Reviews

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Jobs at Intact Insurance UK

Data Management Lead

United Kingdom

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Multinational Case Handler

Chelmsford, England

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Commercial Loss Adjusters

Casualty Injury Claims Handler