Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 126 reviews)); "Good benefits in the office" ((in 62 reviews)); "Good work/ life balance" ((in 59 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 32 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,120 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Feb 18, 2019

Customer Service Advisor

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Varied Shifts, Great Team/Family Atmosphere, Enjoyable place to work

Cons

Holidays could be organised slightly better

4.0

Feb 18, 2019

Current Employee Review

New claims handler

Recommend

CEO approval

Business Outlook

Pros

It is a good working environment and employees are treated well. The job can be challenging at times but the leaders and managers are all supportive and approachable, so the atmosphere at work is never stressful.

Cons

The main con is the situation with booking holidays. You have to plan your entire year of holidays in January and it is really difficult to get the dates you want. This means that if you fancy a spontaneous few days away during the year, or if there's an event you decide you want to go to, it is pretty much impossible to get the time off.

5.0

Feb 18, 2019

30 Years This Year - It Must be Good or I Must be Daft!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company does care and it will listen, on the whole it is compassionate and empathetic, but clearly there are limits. It's a large company so I can only speak about my location in Liverpool - Colleagues are a massive part of job satisfaction and barring the odd case they are a great bunch of people to work with.

Cons

Senior management sometimes impose things without thinking it through fully, but , certainly of late, they accept when a mistake has been made

Viewing 940 - 942 of 1,120 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Intact Insurance UK

Assistant Underwriter

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster