Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (59) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 131 reviews)); "Pension was good and some other benefits around my job." ((in 63 reviews)); "Provides good work life balance" ((in 60 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 45 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 42 reviews)); "Salaries are low and progression inexistent." ((in 41 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,124 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Apr 11, 2016

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good location and fair pay

Cons

long hours and less flexibility than when I started

1.0

Apr 6, 2016

Customer Manager

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Free tea and coffee. Nice restaurant

Cons

The leaders are absolutely awful. They do not care about their employees. Act like children.

3.0

Mar 25, 2016

Constant restructures create uncertainty

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The money is ok and it's a fairly decent commute. On the whole it's quite a friendly place to work. I think they are working on improving their systems and processes.

Cons

Have witnessed (but thankfully not experienced directly) workplace bullying in the past which was never dealt with as far as I'm aware. The constant structure changes give the impression that the senior management don't really know what they're doing and it creates a lot of uncertainty. They enjoy moving people around, which isn't necessarily a good thing if you enjoy your role and working with your team and then you're moved into another team doing a different role, which you have no choice about if you want to keep your job! Very antiquated clunky systems, stuck in the dark ages.

Viewing 265 - 267 of 1,124 Reviews

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Jobs at Intact Insurance UK

Commercial Loss Adjusters

Multinational Case Handler

Chelmsford, England

View job

Commercial Claims Adjuster

Commercial Loss Adjuster