Intact reviews

3.9

75% would recommend to a friend

(2,166 total reviews)
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Charles Brindamour

87% approve of CEO

75% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 2, 2025

Inexperienced management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and the location of the office is great

Cons

Salary is lower than some competitors. Way too many people are rotating continuously. Had 3 managers in the span of half a year. This creates a gap in knowledge and responsibilities, often leading to roles within the team not feeling well defined and unhappy. There's also a high turnover in employees across the company in different departments. Competition is fierce for promotion and this create a semi toxic culture. Everyone in Montreal always speak in French even calls with coworkers in Toronto, creating a non-inclusive environment. Often feel overworked with low compensation.

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Intact Response
1y
Thank you for your review. This is not the environment we strive to foster and regret to hear that you feel this way. We value all of our people and continually focus on developing our leaders. We encourage you to speak confidentially with your HR Consultant so that you can address your concerns.
2.0
Dec 29, 2024

Heavy work loads

Recommend
CEO approval
Business Outlook

Pros

Paid 3 week vacation In office 2 days a week

Cons

Heavy workloads Lots of unpaid additional work hours required to keep up with claims. Not much training Confusing processes Dealing with angry customers Pay is low compared to other careers

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Intact Response
1y
Thank you for your review. Our industry is constantly evolving and no two days are the same! To support you, we offer a variety of tools, resources and flexibility. We regret that we weren't able to address your concerns while you were still with us.
5.0
Dec 27, 2024

Amazing comany

Recommend
CEO approval
Business Outlook

Pros

- Great and diverse challenges - HR team is great

Cons

- Progression depends on the type of manager

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Intact Response
1y
Thank you for your review - our people are our biggest strength and it's important to us to foster an inclusive and dynamic team environment where everyone feels supported to do and be their best!
Viewing 304 - 306 of 2,166 Reviews

Glassdoor has 2,935 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.