Intact reviews

3.8

72% would recommend to a friend

(2,178 total reviews)
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Charles Brindamour

87% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.8 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 1, 2019

Blah. No Comment. No Comment.

Recommend
CEO approval
Business Outlook

Pros

People are generally nice there. It is a nice environment to start being in the insurance industry.

Cons

Business decisions are more important than the persons employed that is why they encourage one to be GREEDY in their careers. It doesn't even matter if you have worked there 10 years or 1 year, there is no job security even When one has exceeded expectations.

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Intact Response
6y
Thank you for your review and thank you for all of your contributions over the 3-4 years with Intact. We really appreciate it! We're sorry to read your comment about career & growth as this is a key pillar in our Employer Promise to you. We want you to feel inspired to do great work and have the career opportunities to grow your career.
3.0
Jun 17, 2019

great company

Recommend
CEO approval
Business Outlook

Pros

benefits are good unlike other places - bonus, extended care benefits, pension. work from home is great. as long as you do your work and do it well you are okay for the most part.

Cons

management needs an overhaul. some of the lawyers don't have the experience their years of call merit nor the expertise. some lawyers micromanage and are difficult. pay is average.

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Intact Response
6y
Thank you for your review. We are pleased you are appreciative of our total rewards package – employees rate our benefits very highly and appreciate the level of personalization from transit to Employee stock purchase – its not the average program.
4.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The office environment is great. Employees and managers are all very friendly and supportive. Good benefits and discounts on insurance.

Cons

They'll drive the importance of SLA's into you forever, and shame you into working overtime. If you decide to not work overtime a few occasions it will get brought up at performance reviews. Any position involving the call centre can be toxic as they expect you at your desk during your scheduled times, no exceptions. They say there is opportunity for growth but that is usually limited to the department you are already in; your chances of branching out are slim.

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Intact Response
7y
Thank you for your review. We take all concerns very seriously. We strive to instill a good work/life balance for all of our employees all of the time and we’re sorry you didn’t feel you had the balance.
Viewing 604 - 606 of 2,178 Reviews

Glassdoor has 2,949 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.