Intact reviews

3.8

72% would recommend to a friend

(2,178 total reviews)
avatar

Charles Brindamour

87% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.8 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 12, 2017

Underwriter

Recommend
CEO approval
Business Outlook

Pros

Intact Edmonton Commercial Lines is average for work life balance (individual is given options, you make what you will of it), job security and management - good for job culture (Thanks more to staff than management) and salary/benefits (Defined Benefit pension is huge, ask around) – poor (2 stars) for advancement. Overall I’d rate this office as average. Staff are expected to be prepared to work, apply themselves and deal with constant change. If you bring this attitude and get along with others you will be rewarded with a secure position that gives a strong grounding in the business along with ample opportunity to cross train.

Cons

The Edmonton management team is average on customer excellence, integrity, respect, profit, etc. but it has unique interpretations on advancement. Advancement to the intermediate underwriter level is merit based. Above that, not as much. The upshot is that Sr. Underwriter/manager technical & people skills vary greatly. This variety causes tension and is not uncommon in office environments.

1.0
Jul 12, 2017

PD Adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, can be a fun environment at times

Cons

Play favorites, difficult to move ahead or expand into other opportunities

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Health and dental benefits. Payed Holidays. Working hours are reasonable Employees insurance program has good prices.

Cons

No structure whatsoever. Total desinformation at all time. Several bosses giving you things to do better atall times. No encouragements for your good work. Hypocrisy from management and bosses. Horribly noisy environement. Barely lets you go to the wc because of the incoming calls flow. No job mobility: give you the impression there is but in fact its non-existent. Enormous work load for 20$ per hour. Tools and system bug constantly. Will find any way to give you the least yearly bonus amount although you've worked extremely well and efficiently Call system is old and problematic The hr are not efficient if you work at agence intact, the advisor is never available.

Viewing 628 - 630 of 2,178 Reviews

Glassdoor has 2,949 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.