Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

73% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (139) , Underwriter (101) , Underwriting Assistant (89) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (55) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 265 reviews)); "Everything is good here and people are great" ((in 158 reviews)); "The work life balance is good" ((in 147 reviews)); "Supporting management and great work ethic" ((in 117 reviews)); "Great manager and place when working" ((in 75 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 107 reviews)); "Low salary for technical departments" ((in 72 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 15 reviews)); "heavy work load, favoritism of select individuals" ((in 7 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

What are the top reviewed Intact locations?

New York , Southfield , Knoxville , Los Angeles , Plymouth , Worcester , Plymouth , Arizona Village

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Intact

Intact reviews

3.9

73% would recommend to a friend

(2,178 total reviews)

Charles Brindamour

88% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.5

Senior management

Intact has an employee rating of 3.9 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 18, 2016

Customer Service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues are always there to help.

Cons

High level of stress in call center, no break, 10 min per day for bathroom time, carefully watched by managers and workforce, difficult clients with no break to take the next call.

1.0

Jul 7, 2016

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work experience, loved the work

Cons

Worst atmosphere ever. Literally prevented us from doing our jobs properly

5.0

Jul 4, 2016

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Good Benefits, Good work life balance

Cons

You have to explain to people that Insurance is not evil.

Viewing 646 - 648 of 2,178 Reviews

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Jobs at Intact

Customer Service Representative - Auto Claims

Customer Service Representative - Auto Claims

Claims Adjuster I, Accident Benefits

Associate, Sales & Customer Service

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