Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (88) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 266 reviews)); "Everything is good here and people are great" ((in 158 reviews)); "Good work life balance for a first job" ((in 152 reviews)); "Supporting management and great work ethic" ((in 115 reviews)); "Great manager and place when working" ((in 76 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 104 reviews)); "Low salary for technical departments" ((in 76 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "No Diversity" ((in 9 reviews)); "favoritism, uptight, severe, no tolerance, conceited" ((in 7 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

What are the top reviewed Intact locations?

New York , Southfield , Knoxville , Los Angeles , Plymouth , Worcester , Plymouth , Arizona Village

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Intact

Intact reviews

3.9

75% would recommend to a friend

(2,160 total reviews)

Charles Brindamour

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Intact has an employee rating of 3.9 out of 5 stars, based on 2,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 16, 2026

CSR

Claims

Recommend

CEO approval

Business Outlook

Pros

good fast paced lots of calls

Cons

hard and hard customers and busy

Intact Response

5mo

Thank your for your review and for living our Value of being Customer Driven, helping people protect the things they care about!

3.0

Jan 14, 2026

Could be better pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

5 weeks vacation after 10 yrs

Cons

Very expensive employee paid benefits

Intact Response

5mo

Thank you for sharing your review. We strive to offer competitive salaries and regularly review market data. We encourage you to review your development plan with your manager to explore ways to reach the next level of your career!

4.0

Jan 14, 2026

Great so far

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The process is quiet simple

Cons

had to wait 2 weeks for response

Intact Response

5mo

Thank you for taking the time to share your review. We look forward to seeing you grow with us!

Viewing 67 - 69 of 2,160 Reviews

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Administrative Support I

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CSR

Could be better pay

Great so far

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