Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

72% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (139) , Underwriter (102) , Underwriting Assistant (89) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (55) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 266 reviews)); "Everything is good here and people are great" ((in 156 reviews)); "Good work life balance and exposure to interesting projects" ((in 148 reviews)); "Supporting management and great work ethic" ((in 119 reviews)); "Great manager and place when working" ((in 72 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 109 reviews)); "Low salary for the amount of work" ((in 77 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 17 reviews)); "No Diversity" ((in 8 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

What are the top reviewed Intact locations?

New York , Southfield , Knoxville , Los Angeles , Plymouth , Worcester , Plymouth , Arizona Village

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Intact

Intact reviews

3.8

72% would recommend to a friend

(2,179 total reviews)

Charles Brindamour

87% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Intact has an employee rating of 3.8 out of 5 stars, based on 2,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 28, 2023

Poor management style

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

none that i can think of

Cons

Pay is poor relative to industry. So much micromanagement

Intact Response

We are sorry you did not have the experience we intend for our employees. Our HR Consultants would have been happy to have addressed your concerns when you were with us. We wish you the best in your career wherever it takes you.

2.0

Aug 26, 2023

stressful job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good to practice french and english and learn about auto insurance rules

Cons

Very stressful position. Clients are usualy angry and they start yelling at CSR and adjusters

Intact Response

Thank you for your review. We offer our employees resilience training to cope with the inherent challenges of the role. We wish we could have addressed your concerns while you were with us.

2.0

Aug 24, 2023

Toxic culture

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits (which is one of the reasons people stay at the company as long as they do).

Cons

If you are an immigrant, you will not progress far... and I'm speaking as a non-immigrant member of the HR team. I've heard what is said behind closed doors. All you have to do and look at the corporate structure to confirm this -- look at the company's directors and VPs. There is a lot of nepotism that is accepted simply because it's the company culture. Nobody speaks up to challenge the status quo because the backlash is severe.

Viewing 715 - 717 of 2,179 Reviews

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Claims Adjuster I, Accident Benefits

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Intact reviews

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Poor management style

stressful job

Toxic culture

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