Intact reviews

3.9

75% would recommend to a friend

(2,159 total reviews)
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Charles Brindamour

88% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Vibe ok. Not pushy. Some exploration freedom in tech

Cons

Pay. Promotion opportunities. Night call sometimes

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Intact Response
1w
Thank you for your review and for helping us shape the future of an industry with tech.
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary and benefits. - Financially stable company with strong market presence. - Some senior leaders genuinely care about employees and the organization's long-term success. - Work-Life Balance

Cons

- Culture has become increasingly political over the years. Performance and career progression often appear to depend more on managerial relationships than measurable contributions or results. - Recognition and bonus decisions can feel highly subjective. Employees may receive strong feedback from peers and stakeholders yet still face disappointing performance evaluations if they are not aligned with their direct manager's perspective. - Frequent reorganizations create instability. In some IT areas, reporting structures, teams, and priorities seem to change regularly, making it difficult to build continuity, trust, and long-term career plans. - Leadership quality is inconsistent across departments. While there are excellent leaders in the organization, many managers and directors appear insufficiently trained in people leadership, coaching, conflict resolution, employee development, and constructive feedback. - Career growth often feels unclear and inconsistent. Expectations can vary significantly depending on the manager, department, or organizational changes taking place at the time. - HR professionals are generally well-intentioned, but employees may find that HR has limited influence over key decisions such as promotions, compensation, performance evaluations, and career progression. As a result, employees seeking support may leave feeling that concerns were heard but not meaningfully addressed. - Psychological safety can be lacking. Employees may hesitate to raise concerns or challenge decisions due to fears of negative career consequences. - Employee engagement and morale appear lower than they once were. Many long-tenured employees speak positively about the company's past culture but express concerns about its current direction.

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Intact Response
1w
Thank you for your review and for taking the time to share your experience and concerns. We’re sorry to hear you feel this way, as it’s not the environment we strive to foster. Our people are at the heart of everything we do, and it’s important to us that employees feel supported and able to thrive. We always value hearing from our employees, and we use input from our annual engagement surveys to help guide our areas of focus and ongoing efforts. We encourage you to continue to share your perspectives there, if not with your HR Consultant directly.
Viewing 7 - 9 of 2,159 Reviews

Glassdoor has 2,925 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.