Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has been stable over the past 12 months.

How satisfied are employees working at Intact?

72% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (139) , Underwriter (102) , Underwriting Assistant (89) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (55) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 271 reviews)); "Everything is good here and people are great" ((in 153 reviews)); "Good work life balance and exposure to interesting projects" ((in 148 reviews)); "Supporting management and great work ethic" ((in 112 reviews)); "Great manager and place when working" ((in 72 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and hard to move up" ((in 105 reviews)); "Low salary for technical departments" ((in 73 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 17 reviews)); "No Diversity" ((in 8 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

What are the top reviewed Intact locations?

New York , Southfield , Knoxville , Los Angeles , Plymouth , Worcester , Plymouth , Arizona Village

Intact reviews

3.8

72% would recommend to a friend

(2,174 total reviews)

Charles Brindamour

87% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact has an employee rating of 3.8 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Apr 29, 2021

Overall great place to work

Commercial lines underwriting assistant

Recommend

CEO approval

Business Outlook

Pros

Great management and corporate structure

Cons

Lack of training and weak onboarding process

Intact Response

5y

Thank you for your review and welcome to Intact! We appreciate your kind words and sorry to hear about the onboarding...we are working really hard to ensure everyone has a great experience and we take note of your feedback :)

5.0

Apr 29, 2021

Excellent Company & Industry

Surety underwriter

Recommend

CEO approval

Business Outlook

Pros

benefits work-life balance genuinely kind and competent colleagues work environment support opportunities flexible work arrangements

Cons

Not everyone will enjoy desk jobs, but otherwise I am struggling to think of cons...

Intact Response

5y

Thank you for this awesome review! We're thrilled to read that we helped uncover a path for you :) Stay well!

3.0

Apr 29, 2021

Good company to start career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and work with amazing people

Cons

Pays less than other insurance companies. Claims is very stressful and call center environment

Intact Response

5y

Thank you for your review and your kind words. Helping customers requires empathy and resourcefulness and this can be exhausting at times. Thank you for all of your hard work as it really makes a difference! We hope you've been able to enjoy a 'May Day' to recharge :)

Viewing 1717 - 1719 of 2,174 Reviews

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Jobs at Intact

Executive Assistant – VP/DSVP (6 months secondment)

Claims Representative I, Claims Management Services

Senior Network Analyst

Montreal

·

CA$102K - CA$124K /yr

(Employer provided)

View job

Claims Representative I, Claims Management Services

Junior Systems Pricing/Underwriting Programmer Analyst

Intact

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