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Integrity Express Logistics

Engaged Employer

Integrity Express Logistics reviews

3.4

58% would recommend to a friend

(99 total reviews)
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Matt Ventura and James Steger

63% approve of CEO

57% positive business outlook

Reviews by job title

99 reviews

Reviews about "Compensation"

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5.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Comfortable work environment, family oriented company that promotes from within. Only job i have ever had, i wake up and enjoy coming to work. Below is an email i received from one of our employees and it does a great job describing what it is truly like to work here.... "I just want to thank you all for how well you treat your employees. I’ve never experienced anything like it. It feels good to come to work and makes you work harder not only for my family but for you all too. From the training, to the management support, the Summer Games, Popcorn Friday, July 4th party in the parking lot, Halloween, and a team event here and there. That’s just what I experienced so far. Simply put. Thank you. I’m always telling my family about how well you treat us and I thought you should know how we feel too. It is appreciated by all of us." When i started here i was 25, living in my parents basement and had little sales experience. I worked hard with the support of IEL and made it to commission and started making good money and it literally changed my life. I was promoted a little over a year ago to sales manager, after 7 years on hard work on the sales floor. I dont know where i would be without this company. It is pretty apparent that some of the negative reviews and from past or disgruntled employees and everybody's road is different here sure, but everybody needs to understand, this is a sales job and is a lot of hard work your first year or 2, but the money you can make combined with the uncomparable atmosphere is more than worth it. You get out of this job what you put into it. Which is rewarding. Sure this career path isn't for everyone, but the people who work hard, always end up finding success, and love coming to work and continue to do so, years after landing their first residual client.

Cons

Occasional after hours/weekend calls or work, but worth it when making good money and this is how you keep your business moving, good customer service.

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Integrity Express Logistics Response
6y
Thank you for your review! We appreciate your honesty. We would also like to point out that we do offer career opportunities outside of sales roles. Nonetheless, we thank you for your time!
2.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Very flexible and understanding of personal lives, opportunity to make ridiculously good money if you both work extremely hard and have luck on your side, a family-type environment most of the time.

Cons

Zero work life balance, you are always on call and expected to be available. Nepotistic environment... if you find an in with management, expect to get treated extremely well. If not, don't expect to have a job for very long. Market is constantly fluctuating so you could be making thousands of dollars one week, get dropped by your customers for reasons out of your control the next week, and be making zero dollars. The market is currently in a huge downturn, and sales company wide are waaaay down. The owners and management are instituting policies that are actually worsening morale, instead of trying to boost it. A broker uprising is not far off.

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Integrity Express Logistics Response
6y
Thank you for taking the time to express your personal experience. We do appreciate all feedback and always aim to get better, grow and move forward. We greatly value our employees are take pride in always making them our first priority. We wish all past employees the best in their future endeavors and are gracious to them for their past efforts. We also encourage all past and present employees to reach out to our Human Resources team with any questions or concerns.
1.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the prople are cool but it's very frat like. Relaxed dress code

Cons

Nearly everyone in management are childhood friends of the owners or buddies of the managers and it shows as their is no accoubtability for managers. The turnover rate is close to 80% but at no fault of the company, it's always the lack of effort of the sales team although it is a 100% sales based business. Any customers that become available because they fire 80% of people they hire go to the golf league crew that are mostly friends of management. They are severely behind in the technology game compares to other top brokerages which puts sales at a disadvantage as they want you to still offer email updates when most companies have an app that has gps for customers to track shipments. Worst of all they still work on a draw so when you "make it" to commission you are paid your salary and in debt to the company until the customers payments come in, so you are 100% setup for failure. Regardless of how much money you make the company you always have a draw looming if you slow down at all. And if they actually pay out of their pockets to their employees they max it out at $5k but typically they just let you go. Think about that, you make a company hundreds of thousands of dollars, they pay you a small percentage of that and if they actually have to pay you for working for them they will get rid of you. Oh and youbare expected to work 24/7 and can never really take vacation because you have to work the whole time. A couple of guys make good money there but they seem pretty miserable most of the time. And they settled to pay employees $750,000 for not paying overtime and threatened to fire people if they accept it.

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Integrity Express Logistics Response
6y
Integrity Express Logistics is a freight brokerage and, as with many sales companies, employees do work on a fair draw system. As a result, there is some attrition. We are constantly working to improve across the board in every aspect of our business functionality – including professional development, information technology and resources available to our employees. We also take great pride in our company culture and employee engagement programs. We thank you for taking time to write a review and wish you much success in the future.
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