Does International SOS pay their employees well?

According to anonymously submitted Glassdoor reviews, International SOS employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at International SOS. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at International SOS?

55% of International SOS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated International SOS 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at International SOS?

Manager (45) , Operations Coordinator (44) , Security Specialist (37) , International Operations Coordinator (32) , Account Manager (30) , Registered Nurse (29) , Business Development Manager (26) , Customer Service Executive (23) , Senior Manager (20) , Coordinating Nurse (19) , CSE (18) , Doctor (17) , Operations Manager (17) , International Operations Specialist (16) , Paramedic (16)

What are the pros of working at International SOS according to real employee reviews?

"great people to work with who are very helpful" ((in 114 reviews)); "Great colleagues and the mission of the company is saving lives." ((in 90 reviews)); "Great culture and company value" ((in 55 reviews)); "Good Benefits and Work Environment" ((in 49 reviews)); "The team was great" ((in 46 reviews))

What are the cons of working at International SOS according to real employee reviews?

"Poor management, No role models or guides, No adaptation of current trends or investment in improving service & products" ((in 99 reviews)); "Lack of investment in technology Low salaries Little to no development / capacity building options / trainings" ((in 72 reviews)); "Pay is low." ((in 38 reviews)); "The medical managers don't care and there is zero discipline for their lazy Doctors or Nurses." ((in 27 reviews)); "Long hours and not being paid accordingly" ((in 25 reviews))

What are employees saying about International SOS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about International SOS layoffs and their outlook for job security at International SOS in 2026.

What are the top reviewed International SOS locations?

Trevose , Philadelphia , Feasterville Trevose , Phoenix , Houston , New York , Jersey City , Reston , San Antonio , Bensalem , Blue Bell , Miami , Maplewood , Newark , Chicago , Petersburg , Alexandria , Saint Louis , Ithaca , Madison , Norway , Washington , Charlotte , Abilene , Orange , Corpus Christi , Los Angeles , San Pedro , Baton Rouge , Houma

International SOS reviews

3.4

55% would recommend to a friend

(1,525 total reviews)

Arnaud Vaissié

68% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,525 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

International SOS has an employee rating of 3.4 out of 5 stars, based on 1,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The International SOS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Jul 1, 2016

The Sinking of the Titanic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International environment. You learn an awful lot. You get to see the good, the bad and the ugly. You see lots of very good ideas and some not so good ideas (like how not to motivate people).

Cons

The Company is obviously struggling. Almost every business faces bumps in the road or periods of real difficulty but you know when challenging headwinds have become serious financial problems when you can't pay your employees their bonuses and salary increases on time. And we are talking about just negligible increases and 50% bonuses! No wonder employee turnover is so high!

2.0

Jun 29, 2016

BDM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical and Security expertise availability

Cons

Being a local office, no advancement

5.0

Jun 22, 2016

Customer Service Executive

Customer service executive

Recommend

CEO approval

Business Outlook

Pros

Great team who you can really rely on even through crazy busy days and in difficult situations. It's a multinational team, medical and operational who know what they are doing. They excel in their customer service and truly care about each case. As a customer you couldn't be in better hands. Management is very approachable, I haven't had any problems getting my points across. I guess if you're efficient in what you do there's nothing to complain about. Excellent training, always up-to-date (necessary).

Cons

Long shifts and everyone pulls extra shifts to support the busy operations floor. Couldn't get into a different career unfortunately, I would have loved to stay with this company as I have a passion for what they do. CSEs could be better paid, maybe give incentives for great performance.

Viewing 1267 - 1269 of 1,525 Reviews

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Jobs at International SOS

Scheduler, QTC VA Programme

Medical Support Assistant (MSA) - Veterans Affairs Clinic

Shipping and Receiving Clerk - Pharmacy Operations

Medical Support Assistant (MSA) - Veteran Affairs Clinic

Medical Support Assistant (MSA) - Veterans Affairs Clinic