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      International SOS

      Engaged Employer

      International SOS reviews

      3.4

      55% would recommend to a friend

      (1,525 total reviews)
      avatar

      Arnaud Vaissié

      68% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      International SOS has an employee rating of 3.4 out of 5 stars, based on 1,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The International SOS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      May 1, 2016

      Stellar Medical and Call Center Operations; getting things done internally

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Medical and Call Center operations were very impressive. They inspired confidence that what was being sold was truly making a difference and saving lives for the clients who used the service. Leaders of the key business units made themselves accessible.

      Cons

      While the product is "assistance", not "insurance", the client mindset is often the same. Many purchase for an out of sight out of mind, just in case measure. Getting clients to connect to the brand when they haven't had a a cause to use the service was a big problem they were looking to solve. Online monitoring products helped with this - at least giving clients a way to regularly interact with the brand. Up-sells on unused products can be challenging. While medical opps and the sales desk were well oiled, many other internal processes were in development. The culture was against org charts and getting things done internally meant surfing voicemail hell if a new hire didn't quickly click with someone willing to serve as a Sherpa/coach to say whom to go to for what.

      2.0
      Apr 25, 2016

      Unfair management

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary - bench marked against market. Opportunity to work with many different nationalities and cultures (not common in Singapore). Opportunity to work closely with medical and security directors. What the company does is very exciting and interesting.

      Cons

      Departure of mgmt (reporting officer) which resulted in no directions in the division for a few months. Unfair penalisation of work done due to the departure of the mgmt. Lack of support from direct team. HR has to do more to buff up compensation and benefits for LOCAL and not focus on the EXPATS/FOREIGNERS in the company. Work-life balance is evident in the expat employees as you can see them heading out for gym or sports/other activities during office hours and afternoons.

      Viewing 1276 - 1278 of 1,525 Reviews
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      ReviewsInternational SOS reviews

      Glassdoor has 1,811 International SOS reviews submitted anonymously by International SOS employees. Read employee reviews and ratings on Glassdoor to decide if International SOS is right for you.