International SOS reviews

3.4

55% would recommend to a friend

(1,525 total reviews)
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Arnaud Vaissié

68% approve of CEO

55% positive business outlook

International SOS has an employee rating of 3.4 out of 5 stars, based on 1,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The International SOS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Apr 9, 2016

Autocratic Leadership and a lack of transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They manage to hire some great people, smart and driven.

Cons

Autocratic leadership and a general lack of transparency around results. Very senior sales leaders with little or no experience in their field (or even people management experience for that matter) were put in place by the owners. Made for a miserable working environment.

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The purpose of this company is amazing and even though world events can disrupt the day, you know you are working for a good cause - to help others.

Cons

The company seems to think they can maintain a status of charging clients more than competitors while investing pennies into the business. This can only last so long and leads to a trickle down effect: Overworked and micromanaged employees who are exhausted playing politics game, lack of creativity and collaboration, and poor delivery of products/services. Because of limited investment and strategic vision, we waste so much time, money, and resources trying make tactical decisions that do not add significant value to our deliverables. There are some great leaders who join with fantastic ideas on how to improve and try to garner change but soon are demoralized by overmanagement of funds which limits any forward thinking progress.

5.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

A fast paced and challenging role that draws on and develops a variety of service, coordination and administrative skill sets. Work with a diverse (professional and cultural) and highly passionate team of operational, medical and security experts internally and globally, in a highly customer/client focused environment with a genuine concern for positive medical/security outcomes for people. Comprehensive training and development with good opportunities to grow a career in any number of directions within the organisation and globally. A varied roster with a fair degree of flexibility for outside life and 3-4 days off at a time.

Cons

Not for the faint-hearted, a fast paced, passionate and sometimes intense environment, which is rewarding for those who who enjoy a regular challenge and need to problem solve. Procedures/ processes can at times seem 'bureaucratic', though plenty of training supports learning the processes. Night shifts can become difficult after a while, but there is a fair balance and rotation between night and day shifts (and the 3-4 day weekends are great).

Viewing 1285 - 1287 of 1,525 Reviews

Glassdoor has 1,811 International SOS reviews submitted anonymously by International SOS employees. Read employee reviews and ratings on Glassdoor to decide if International SOS is right for you.