Intrax reviews

3.2

54% would recommend to a friend

(119 total reviews)
avatar

Dennis Wong

100% approve of CEO

34% positive business outlook

Intrax has an employee rating of 3.2 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrax employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

119 reviews
1.0
Jun 22, 2015

Underpaid, over-worked and under appreciated.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Halloween party. Holiday "luncheon." Beyond that, it's difficult to think of many other positive aspects worth mentioning here. On paper, the mission of this company is great. In reality, it is basically a visa processing center.

Cons

The pay at Intrax is embarrassingly low considering how much money is in this industry and how overworked its employees are. A common topic of discussion in the lunch room is about how under appreciated and overworked people feel. Another common topic revolves around the horribly unrealistic expectations that the CEO tends to have of employees, and how unthankful and unfriendly he is. It is really funny that the photos of him on the Intrax website show him smiling. That is the *ONLY* time you will ever see him smiling. He is notorious for being extremely harsh on employees, unapproachable and unfriendly. Advice to new or potential employees: realize that hard work will probably not get you anywhere with this company. Employees are replaceable, and time and efforts are not recognized. Employees are worker bees. Use this as a stepping stone to something bigger and better. Don't work too hard, and always leave at 5 PM.

1.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros of working at Intrax are few and far between. They did put on a few nice social events for staff.

Cons

While Intrax touts itself as a "Cultural Exchange" organization, sponsoring J-1 exchange students on work/travel visas for a cultural immersion experience in the U.S., they are in reality nothing more than a visa processing center that could care less about the experience that their participants have while on program. I have worked at several reputable student exchange organizations, who actually go to great lengths to support their program participants through orientations and check-ins, but Intrax does none of that. Once a student pays their visa fee, that's it, if they so much as call to inform the company that they are having any difficulties they will be reminded that their visa is tied to their continued employment at whatever company Intrax placed them at (Seaworld, various tourist traps in Myrtle Beach and other resort areas, etc.) and that if they leave that employer they will have their visa terminated and be sent home immediately. I personally had to tell students that were being exploited and forced to work unpaid overtime that they couldn't attempt to change employers or they would be deported. Beyond the disrespect of the exchange students, management has no concern for employees professional development. Though I was hired to do partner relations, I was put on customer service answering phones 8 hours a day because so many other staffers had left and they didn't have enough support, so I left after 6 months (like 80% of their employees do).

3.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The people at Intrax are all amazing, hardworking, and passionate about candidate success.

Cons

Company tends to be reactive instead of proactive when it comes to technology implementation and problem solving. Also not a ton of opportunity to move up within the company.

Viewing 70 - 72 of 119 Reviews

Glassdoor has 127 Intrax reviews submitted anonymously by Intrax employees. Read employee reviews and ratings on Glassdoor to decide if Intrax is right for you.