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Intuit

Engaged Employer

Intuit Customer Support reviews

4.8

99% would recommend to a friend

(5 total reviews)
avatar

Sasan Goodarzi

100% approve of CEO

99% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.5

Culture & values

3.5

Senior management

3.4

Compensation and benefits

3.0

Career opportunities

2.2

Work/Life balance

Ratings by demographic groups

Reviews by job title

5 reviews
1.0
Nov 13, 2017

Bad product makes customer service hard

Customer support
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers, flexible hours and a gym.

Cons

Phone cal, quotas. Not being able to help a customer because we weren’t given the ability to solve problems on our own.

1.0
Sep 6, 2012

Bad Company, Poor and Out of Touch Management

Customer support
Recommend
CEO approval
Business Outlook

Pros

A paycheck... that's honestly all I can think of. Everyone tries to put on a happy face but several people are searching for new jobs and are very unhappy.

Cons

Intuit abuses temporary employees and tries to entice them with full-time employment which they only intend to give to a few people. They are shipping support jobs overseas and do not value employees regardless of how much time and effort they put into the job. They foster a culture of gossip and a borderline hostile working environment. As stated above, the only positive aspect at this job is the paycheck.

Viewing 4 - 5 of 5 Reviews
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