Intuit reviews

4.1

81% would recommend to a friend

(11,773 total reviews)
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Sasan Goodarzi

77% approve of CEO

76% positive business outlook

Intuit has an employee rating of 4.1 out of 5 stars, based on 11,773 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

People want to do the right thing, most all of the team members have the right intentions and good, healthy spirits, and a predisposition to help colleagues and make life better for customers

Cons

Since the new guard took over (new CEO, and top exec team) there has been a kind of shift or regression to job-ism versus growing the company and helping team members grow. The "new" team feels like they are from a kind of hardened, corporate "survivor" environment, and it feels mores stiff, more self-serving and a bit defensive. When "reminded" of the success of the company under founder and prior leadership, VPs and leadership team members get defensive, annoyed and this insecurity and old thinking appears to be bleeding down into the organization. We are losing top people as a result, and it has become more difficult to recruit middle level and upper level managers because the network has already put the word out: "if you have an ounce of self-esteem, and want to think differently, you will find it difficult and full of friction here now. At least until the CEO gets the memo and re-directs the toxic people in his organization to change their style or get out."

1.0
Feb 18, 2022

intuit puts the t in toilet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the usual benefits, nothing special. you get free tax software but you have to pay for filing out of pocket.

Cons

management who thinks the office space movie environment is a GOAL. employees sabotage each other to look good, managers look the other way or help jam the shiv deeper into subordinates kidneys. engineering days are advertised as time to pursue new ideas. but its just an excuse to get workers to write more bugs through overtime for food truck vouchers. engineers akin to fast food employees, your daily tasks include responding to and fixing customer problems while simultaneously developing new features that add variety to the ways quickbooks can screw up your book keeping so bad only an engineer can fix it.

2.0
Jan 16, 2022

Customer Service Nightmare

Recommend
CEO approval
Business Outlook

Pros

Good pay for 'part-time' work. Paid training. Good 401(K)/match.

Cons

The byzantine training is absolutely rubbish. They expect you to complete 40 hours 10 days after start date and then don't give you any available days for weeks. There is no assistance when you take calls. The learning 'paths' are nothing like the questions. For a 'part-time' job, they expect you to know their software completely. No assistance from managers. And the 'handbook' is outdated and you can't even download it because 'they are watching you'. A complete joke of a job.

Viewing 325 - 327 of 11,773 Reviews

Glassdoor has 14,365 Intuit reviews submitted anonymously by Intuit employees. Read employee reviews and ratings on Glassdoor to decide if Intuit is right for you.