Isagenix reviews

3.4

54% would recommend to a friend

(308 total reviews)

Sharron Walsh

70% approve of CEO

38% positive business outlook

Isagenix has an employee rating of 3.4 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Isagenix employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.5 stars).

Reviews by job title

308 reviews
4.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a review for the corporate office. Isagenix takes care of their employees, with multiple bonuses, parties, and free/reduced products. Outside of the Customer Care department, upper management (i.e. Coovers) are fantastic. They do not make it seem like they are above you, they are extremely nice and willing to talk to you, always say hi and ask how you are.

Cons

The Customer Care department is not run the most efficiently and there was a little bit of nepotism within the upper management. They value seniority over everything. Also the amount of PTO and sick time you accrue each paycheck is crappy. Basically, do not get sick or they will very happily write you up.

1.0
Oct 3, 2023

Ruining lives inside and out

Recommend
CEO approval
Business Outlook

Pros

Co workers are nice, most people who work there are just doing their job and don't know what really goes on.

Cons

Remember that this is a network marketing company (often referred to as a "pyramid scheme" - which this one is in my opinion). I can't even say what I want to say. I'm glad I got out before they really go under, which seems inevitable, I mean they do a mass layoff every year, that is not a sign of a thriving business, and the way they do it is heartless. Hearing the stories is heartbreaking. The ones at the top make 99.9% of all the money and then you have the poor suckers at the bottom, "trickling up" their money on what they think is some kind of revolutionary protein powder. It's not. Just buy literally any other protein powder that is not sold in an mlm. How can they smile publicly and give away more and more money to the top earners, while behind the scenes they are struggling to pay the bills so badly that they decide the best way to cut costs is by laying off mass groups of loyal tenured employees. So they can have more money to give to the ones at the top who are already rich. How do they sleep at night?

1.0
Dec 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Years ago it was great

Cons

Day to day changes, management doesn't know what they are doing, makes our jobs harder when it doesn't need to be. A lot of redundant work, allows members to treat CSR's worse than dirt. Gives away everything to their members just so they don't get a bad review and then employees suffer with crappy raises and bonuses. Little help when you need it and information is hard to find. Employees are over worked and overwhelmed. The next GREAT plan is to merge Special service all one team. Doesn't matter that NO ONE wants to do the others jobs and there will no longer be a specialty team. As it is Returns for example are already back up for customer care, then a queue builds in Returns and then once the queue is cleared back to CS. Always behind on emails, credit request ect. Currently CA Recall we are just giving money away and again employees are going to suffer, the abuse from the members and lack of leadership. Isagenix has CS hours at 6am-6Pm plus chat hours 7 days a week. CS shouldn't be open on Saturday Isagenix should allow the over worked, over stressed, and underpaid employees time with their family. Used to have volentold holidays now it's your working unless you request it off and everyone is fighting to get the day off with family. CEO's change over the years but, in the end it's the same BS. You get hired in CS and then you can't get out unless you know someone. High favoritism is ridiculous.

Viewing 43 - 45 of 308 Reviews

Glassdoor has 351 Isagenix reviews submitted anonymously by Isagenix employees. Read employee reviews and ratings on Glassdoor to decide if Isagenix is right for you.