J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

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Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.