They give us learnings but never dedicated time to complete learnings
Pros
- **Growth Opportunities**: Offers clear career advancement paths and internal mobility. - **Employee Resources**: Access to extensive training programs and tools for skill development. - **Workplace Diversity**: Promotes an inclusive and diverse work environment. - **Reputation**: Working for a globally recognized and respected brand. - **Team Support**: Collaborative teams and a strong emphasis on teamwork. - **Community Impact**: Opportunities to participate in community outreach programs.
Cons
—Managers expect us to complete training between transactions, leaving little time to focus on learning. We’re expected to skim through videos between customers, which makes it hard to retain information. The quizzes require 80-90% to pass and can be lengthy, yet managers get upset if training isn’t done quickly, despite our branch’s high volume and lack of dedicated training time. This unrealistic approach causes frustration among staff and affects performance. —-Stressful at times due to high walk-in traffic, as many customers get upset when bankers are unavailable because they’re assisting clients with scheduled appointments. While some walk-ins expect immediate service, they often haven’t made appointments despite taking time off work/lunch to visit
