JCPenney reviews

3.3

53% would recommend to a friend

(13,534 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Jan 24, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Decision from senior management can impact

2.0
Jan 21, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Good big company experience, if you're starting.

Cons

Not a great business model. Not loyal.

Viewing 94 - 96 of 13,534 Reviews

Glassdoor has 13,875 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.