JCPenney reviews

3.3

53% would recommend to a friend

(13,536 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Jan 17, 2010
Recommend
CEO approval
Business Outlook

Pros

JCP is a great company.The pay is decent at $8.00/hr considering the minimum wage is less than that.

Cons

You are over worked. Long hours on your feet all day. The store closes as 9:00 and your don't go home until 9:30, 10:30 sometimes.

5.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

jCpenney management was easy to work with. Flexible scheduling allowed me more time with my family

Cons

Some of the customers were not the friendliest to work with. Even though I tried to exhibit the best customer skills possible, sometimes nthing could satisfy them.

3.0
Jan 12, 2010

Ok experience

Recommend
CEO approval
Business Outlook

Pros

- 20% discount - Good 401K return - Neat incentives trying to acheive credit goal -

Cons

- Putting my paycheck toward buying from the company - Management not so confronting - Store is thrashed after big sales

Viewing 13444 - 13446 of 13,536 Reviews

Glassdoor has 13,877 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.