JCPenney reviews

3.3

52% would recommend to a friend

(13,538 total reviews)
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Marc Rosen

62% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Nov 21, 2025

Office

Recommend
CEO approval
Business Outlook

Pros

corporate HQ - in office

Cons

industry is volitile, retail is a tough industry

4.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great work environment - Team effort - Calm and clean - Inclusive and Diversed

Cons

Most days there is slow foot traffic

Viewing 142 - 144 of 13,538 Reviews

Glassdoor has 13,879 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.