JD Power reviews

3.4

56% would recommend to a friend

(563 total reviews)
avatar

Joshua Peirez

30% approve of CEO

54% positive business outlook

JD Power has an employee rating of 3.4 out of 5 stars, based on 563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

563 reviews
5.0
Aug 31, 2017

Finally heading in the right direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff are empowered to do their jobs and provided with the necessary support and equipment to do it. Great office, benefits and the beginnings of a new culture. There's a real opportunity to make a mark in the business to ensure its success for decades to come. Tough decisions have been made in the last three years that have left a lot of people disgruntled. Mainly because it meant they could no longer turn up to work, switch their brains off, go home and get paid. I would guess most of the negative reviews here are from the staff who worked here for years and years and moaned about being underpaid but never did anything about it. To move the business forward they needed better people, and they went and got them (just to say, I'm not ex-Informa). As the saying goes, you're part of the problem or part of the solution. Thankfully most that were part of the problem have left and anyone that remains realises the necessity of the changes the business has been through and continues to go through. 80+ years of history (as Glass's "Guide" in the UK) meant old processes, equipment and mindsets And that extends to 25+ countries across Europe and Australia. It's taken a lot of drive and tough decision making to change that and many previous CEO's and management teams shied away from it. If we weren't going through the modernisation we are currently we'd be out of business within 5 years. Those who moan 'they need automotive people' were part of the problem. Some experience, or at least a willingness to understand the nuances of the market, are helpful. But we ARE NOT AN AUTOMOTIVE BUSINESS. That way of thinking was part of the problem. We are a data business within the automotive sector., and now everyone realises that, we can change for the better.

Cons

Operating in different countries means you are often waiting for those behind on the latest trends and thinking to catch up before the business can move forward as a whole. Frustrations that some of the nuances of the automotive sector are not understood. Just replicating everything done at Informa won't necessarily work. Some redundancies have left us stretched in certain areas which impact other work.

5.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The management are fantastic (at all levels), and are lovely to work with - as with all the people here, they are approachable and friendly, knowledgeable and reliable. I like that even senior management are very respectful and open to non-management staff and it definitely feels like they value input from all areas of the business, which is something I haven't seen in many companies. It feels, to me, like a place where good ideas and hard work are genuinely appreciated, regardless of hierarchy. The flexible working arrangements are great, as you can work where and when you get your best work done, and any technical issues when working from home are rare. Usually I've found working over VPN to be quite frustrating, so I'm really glad it works well here and everything is just as quick as when I'm in the office. The London office is lovely, with generously stocked food and drinks for all staff (never underestimate the power of free food!), a lively but not loud atmosphere, and regular fun things organised for us such as themed events and fundraisers. Also it's really easy to get to with train and tube stations nearby, and there are plenty of restaurants and shops around. Most importantly, I feel completely empowered to do my job well. I'm given the freedom to achieve my objectives autonomously in the ways I believe will be most effective, and always have support there when I need it. I do also feel like my work is valued, and overall these things make me feel so much more invested in the company. The benefits are also excellent, and we are given plenty of training opportunities. I've already learned a lot since being here, and feel like it's somewhere where there are lots of opportunities, and it's up to you to make what you can of them.

Cons

I have only been here during 2017, and I understand that there was previously a major transition period which sounds like it must have been difficult.

2.0
Aug 9, 2017

Company in transition/turmoil

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

well-known brand and historical success

Cons

company has been sold twice in two years. now owned by private equity and stripping down for next sale

Viewing 397 - 399 of 563 Reviews

Glassdoor has 671 JD Power reviews submitted anonymously by JD Power employees. Read employee reviews and ratings on Glassdoor to decide if JD Power is right for you.