JD Power reviews

3.4

56% would recommend to a friend

(563 total reviews)
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Joshua Peirez

30% approve of CEO

54% positive business outlook

JD Power has an employee rating of 3.4 out of 5 stars, based on 563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

563 reviews
2.0
Jun 29, 2026

Great coworkers, but leadership is a struggle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The day to day people are amazing to work with and really understand their customers and what they need.

Cons

The current leadership say they care about employees but keep pushing out people who truly understand the products and the customers. People who are already here are passed up for jobs they are qualified for for people that are being brought in from the outside and don’t know the business. They are making changes without fully understanding the products and they put a high level structure in that could work but it was implemented poorly and inconsistently.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great chance to work remotely from home.

Cons

Re-structuring has gone downhill and is not helping the customers. There is now a more lengthy process to get information to a team to do something about a customer issue. Multiple hurdles to jump through and causes frustration for front line workers and customers. JD power used to be great but sudden re-structuring is making it more complicated to just come in and get the job done.

5.0
Jun 23, 2025

90 day Review

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours/remote work Great team and training Constant engagement with team and other dept Transparent with change within organization and open to speak out on any questions and concerns.

Cons

Luckily for me, in my region I get to see and interact with colleagues in person. Some may consider remote work as solitary which comes with the territory and region you are in. Tech issues are very common at the beginning requiring a few rounds of communication with designated dept. to get issues resolved.

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JD Power Response
1y
Thank you for sharing your 90-day experience with us! We are happy to hear that you’re enjoying the flexibility, training, and strong team engagement, as well as the open communication across the organization. We’re glad to have you on the team! Thank you, J.D. Power
Viewing 73 - 75 of 563 Reviews

Glassdoor has 671 JD Power reviews submitted anonymously by JD Power employees. Read employee reviews and ratings on Glassdoor to decide if JD Power is right for you.