JD Power reviews

3.3

53% would recommend to a friend

(563 total reviews)
avatar

Joshua Peirez

28% approve of CEO

51% positive business outlook

JD Power has an employee rating of 3.3 out of 5 stars, based on 563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

563 reviews
5.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Every single person is down-to-earth and very supportive. It is clear that everyone works as a team to move towards improvement. - Rapid growth allows for more career options - Work is fulfilling and it is clear to see how it connects to the overall strategic direction

Cons

- Some areas are very siloed but it is something the organization is looking to improve upon

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JD Power Response
3y
Thank you for taking the time to share your positive work experience with J.D. Power. We agree that our people are down-to-earth, supportive and change makers! We take pride in offering an environment that allows career development initiatives for our employees. We want our employees to be clear on our business strategy and encourage our employees to be truth finders and team driven to help break down any silos that may exist. Please feel free to reach out to your HRBP, your manager or send an email to the VoE (Voice of the Employee) email box, if you'd like to give more detailed feedback. -J.D. Power
4.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Working on the Linux team exposes you to a variety of technologies (kubernetes, docker, apache, tomcat, AWS) and you're encouraged to design and implement solutions to systemic infrastructure issues in coordination with your manager. You have a lot of agency over your workflow and the technology you choose to specialize in. There is also a bounty of embedded and senior positions for Linux Admins to apply to internally. Company-wide, they have an active Diversity and Inclusion survey that drives change in the organization. It also doubles as a yearly feedback inbox that is presented to our executive committee, already contributing to positive change throughout the organization. (additional vacation, no-meeting fridays, encouraging disconnect from work after-hours) Teams are largely happy to collaborate, allowing introductions and cross-talk that speed troubleshooting from a Tech Operations perspective. We also hire out of intern positions when there are openings on the team, the candidate is a good fit, and shows interest. This is common due to the high turnover (see also: "Cons"). As an intern, you can expect to be treated like an equal (especially as you develop skills, specialize, and start working on high priority incidents). You will join the on-call cycle by ~6 months with the company. Flexible work hours, work from home, offices also open.

Cons

Lots of legacy technologies that are ill-maintained, and the Linux team lacks the authority to push for maintenance activities because we operate at the behest of the business (not vice-versa). This stems from the high workload on the team, and the understanding that maintenance will occur "when we have the time". We rarely do. On the Linux team in particular, we are still experiencing a trend of high turnover. Pay and workload are commonly cited by those leaving, and management is responding by growing the team and increasing salaries to market standards. It's too early to judge the impact of those efforts at the time of this review. Fair warning: The Linux Team has an On-Call cycle that intensifies when the team loses staff/shrinks. Harder to personally connect with coworkers in a work-from-home environment.

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JD Power Response
3y
Thank you for sharing about your experience as a Linux Administrator at J.D. Power. Just like you, we love the collaborative nature of our organization. We also appreciate many of the benefits you listed, including no-meeting Fridays and our work-life balance initiatives. We also appreciate you taking the time to leave a very well-detailed review and take your concerns seriously. Please let us address these concerns directly with you. Connect with your manager, HRBP or, if you are more comfortable, send an email to VoE@jdpa.com so we can continue the conversation about high workloads. Thank you so much for being a part of our team! Thank you, J.D. Power
3.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Part of a great team

Cons

Company purchased NADA Guides. Came over with the development team. Company outsourced entire portfolio within 2 years of the acquisition.

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JD Power Response
3y
J.D. Power acquired NADA Guides in 2017. Since then, the division has continued to grow and evolve through an expanded scope, acquisitions, as well as due to external auto industry trends. We’re hoping if the opportunity presents itself, you will consider J.D. Power again in the future. Should you wish to provide additional feedback, please feel free to contact us directly at feedback@jdpa.com Thank you, J.D. Power
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