JSX reviews

3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

159 reviews
1.0
Jul 29, 2025

Toxic Toxic Toxic

Recommend
CEO approval
Business Outlook

Pros

Not a whole lot of pros here..

Cons

Absolutely toxic workplace. This company does not care about its employees. If you make any small mistake, they will fire you. Their rational is that they can hire someone else to replace you.

3.0
Jul 16, 2025

The definition of boujie on a budget

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel benefits for JSX kick in at 3 months, everyone else (except American because the CEO is petty) at 3 months. Flying on JSX is fun but our locations are super limited. Basically nothing in the Midwest and east coast only has flights between white plains and Florida. Sense of trauma bonding amongst employees, we all suffer together and become real friends. Dallas office is cool in theory as it is a hangar but in actuality is overcrowded and there are barely any places with privacy.

Cons

1: awful pay. You’ll hear it from everyone. They’re lucky to get away with it because people are obsessed with aviation. 2: to add insult to injury, the healthcare benefits are HORRENDOUS and so expensive. Only HDHP plans available. You pay the premium every paycheck and then are hit with thousand dollar plus bills after receiving routine service. 3: very much operates like a startup even though the company has been around for 9 years. So many antiquated processes and the mentality of “we’ve always done it that way, so…” 4: leadership (below c-suite) cannot make up their minds. We basically throw spaghetti against the wall and see what sticks. It’s exhausting to try and keep up and constantly pivot. 5: it takes forever to implement real change. Too many hoops to jump through and if the leader isn’t 10000% onboard, it’s intentionally delayed. 6: inconsistent WFH expectations based on favoritism. Office amenities are limited to premium snacks and overpriced food trucks. 7: small PTO allotment and antiquated accrual process to take it

3.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of down time and the night shift was a nice time

Cons

Managers don’t really understand how to run things, the parking lot is way too small for the amount of flights

Viewing 13 - 15 of 159 Reviews

Glassdoor has 166 JSX reviews submitted anonymously by JSX employees. Read employee reviews and ratings on Glassdoor to decide if JSX is right for you.