Does JSX pay their employees well?

According to anonymously submitted Glassdoor reviews, JSX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JSX. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at JSX?

62% of JSX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JSX 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JSX?

Flight Attendant (19) , Airport Services Concierge (9) , Airport Customer Service (6) , ASC (4) , Airport Services Agent (4) , Customer Service Representative (4) , First Officer (4) , Mission Coordinator (4) , AIRPORT SERVICE CONCIERGE (3) , Aircraft Mechanic (3) , Airline Pilot (3) , Aviation Maintenance Technician (3) , IT Technician (3) , Recruiter (3) , Customer Service (2)

What are the pros of working at JSX according to real employee reviews?

"Pay, culture, benefits, great place to work" ((in 19 reviews)); "Good flight benefits after 3 months" ((in 19 reviews)); "Good coworkers at the lower levels" ((in 11 reviews)); "The people are great and it’s a great model" ((in 11 reviews)); "Great work/life balance." ((in 3 reviews))

What are the cons of working at JSX according to real employee reviews?

"Low pay and schedules can’t be very flexible" ((in 13 reviews)); "The favoritism and blatant nepotism in the workplace is out of control." ((in 9 reviews)); "Toxic work environment bad people poor management" ((in 8 reviews)); "Upper management gave everyone $150 for a end of the year bonus for the company and they taxed it." ((in 7 reviews)); "Bad leadership, terrible hours (split shifts) poor outlook on future career" ((in 5 reviews))

What are the top reviewed JSX locations?

Dallas , Las Vegas , Burbank , Phoenix , Oakland , Los Angeles , San Diego , Santa Ana , Reno , Scottsdale , Irving , Houston , Carlsbad , Miami

JSX reviews

3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

2.0

Dec 27, 2020

Meh

Asc

Recommend

CEO approval

Business Outlook

Pros

Flight benefits, cool team, fairly simple work

Cons

Horrible management, favoritism, horrible pay, no progression

JSX Response

5y

Thank you for the feedback on Crewmember morale. Our recent company-wide anonymous survey provided invaluable insight into areas of opportunity, and we were proud to partner with work groups on individual solutions that fit a unique set of circumstances. We look forward to another anonymous survey in the very near future to gain an updated "pulse" on how we are doing, as well as learn how we can continue to improve. Programs such as neXt (job shadowing), Crews Director (station-led engagement), and other initiatives were developed as a direct response to feedback such as this. We look forward to keeping the lines of communication open, and partnering on creative solutions.

2.0

Dec 16, 2020

Poor Planning. Poor Execution.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great. Hiring department does a very good job Standardized pay rates Travel benefits

Cons

Communication is terrible Departments have no connections to other departments Quality of work is sub par Too caught up in own self image to look inside and see the glaring flaws within the company culture Started as an amazing place to work, has since become one of the most toxic environments I’ve ever worked within. The identity crisis of the brand is felt through all departments. Senior management micromanages all departments Mid level managers not trusted to do their job Senior management has differing ideas of what the airline should be

JSX Response

5y

Thank you for the feedback. In a fast-moving, startup environment like ours, we know keeping our Crewmembers informed is an integral part of our growth strategy. Between our weekly company-wide newsletter (Crew Update), monthly department calls with senior leadership, and quarterly all-hands meetings with Alex, we certainly are prioritizing communication; sharing information as soon as we can. Getting involved in a Crewmember Resource Group, such as IDEA, is another way to keep up-to-date and be part of the solution regarding decisions that may impact your work group.

5.0

Nov 30, 2020

Fun Times

Asc

Recommend

CEO approval

Business Outlook

Pros

Great co-workers and community to be around.

Cons

Schedule changes often due to current conditions.

Viewing 148 - 150 of 159 Reviews

Jobs at JSX

Airport Service Concierge

Airport Service Concierge

Airport Service Concierge

Appearance Cleaning Exp

JSX

JSX reviews

Ratings by category

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Reviews by job title

Meh

Poor Planning. Poor Execution.

Fun Times

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