Jacent reviews

3.0

55% would recommend to a friend

(220 total reviews)

40% positive business outlook

Jacent has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jacent employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

220 reviews
1.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility in setting your schedule, self-directed job, work on your own, the time flies, not boring. Pays more than minimum wage. My area manager is great! She's always available and very supportive. Part-time with work done during school hours makes it a good fit for moms.

Cons

The company has reduced the Service Time (target time) they allot per store/order. Of course they didn't tell us they were doing so, but we all notice the change. An order that used to generate a 2 hr. 20 min. service time now generates a 1 hr. 50 min. service time. While the service times were not generous in the past, they are now near impossible to meet. This has led to a lot of frustration for merchandisers. Stress is increased and while the amount of money you earn is decreased. The bigwigs call this "efficiency." No raises. Ever. Not a lot of hours. I used to love this job and recommend it highly to friends. It was a great position for stay-at-home moms and retirees. It was enjoyable and not stressful. Now it's frustrating, discouraging and stressful. I could live with the intrusive, annoying tracking devices that were introduced but the decrease in service times is going too far.

1.0
Jan 11, 2018

Merchandise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing is good here for the amount of pay and stress

Cons

Everything. Low pay for amount of work

5.0
Jan 9, 2018

Area Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upper Management really cares. The Director of Field Operations personally goes to show stores just to meet with you and listens to what you have to say.

Cons

Work can be challenging at times but its always rewarding. I love it here and that's really the only con.

Viewing 187 - 189 of 220 Reviews

Glassdoor has 228 Jacent reviews submitted anonymously by Jacent employees. Read employee reviews and ratings on Glassdoor to decide if Jacent is right for you.