Is Jack in the Box a good company to work for?

Jack in the Box has an overall rating of 3.5 out of 5, based on over 3,433 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 48% of employees would recommend working at Jack in the Box to a friend and 44% have a positive outlook for the business. The best reviews about Jack in the Box have been left by employees working as Sales Associate , Fry Cook and Store Manager .

Does Jack in the Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Jack in the Box employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Jack in the Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Jack in the Box?

48% of Jack in the Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jack in the Box 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Jack in the Box?

Cashier (521) , Team Leader (234) , Crew Member (116) , Sales Associate/Cashier (90) , Cook (88) , Manager (82) , Line Cook (65) , Shift Leader (46) , Team Member (43) , Assistant Manager (42) , Crew Member/Grill Cook (40) , Restaurant Manager (31) , General Manager (29) , Front End Cashier (28) , Customer Service Representative (26)

What are the pros of working at Jack in the Box according to real employee reviews?

"great people fun to work" ((in 151 reviews)); "free food thats in the trash and on the floor what more could you ask for" ((in 116 reviews)); "Easy way for young teens to find their first job with flexible hours and days to work" ((in 104 reviews)); "The coworkers are great and nice" ((in 77 reviews)); "they can be flexible about scheduling" ((in 44 reviews))

What are the cons of working at Jack in the Box according to real employee reviews?

"Low hours and kind of bad management" ((in 187 reviews)); "My manager and Dm was rude and unprofessional" ((in 95 reviews)); "There are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor." ((in 42 reviews)); "No training at all." ((in 35 reviews)); "Upper management is horrible, they make young kids team leaders, power goes to their head, you cannot take one holiday off if you call out you’re written up and suspended, you are timed at the window and it’s crucial although the kitchen is slow at making food it’s all blamed on you" ((in 26 reviews))

What are employees saying about Jack in the Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jack in the Box layoffs and their outlook for job security at Jack in the Box in 2026.

What are the top reviewed Jack in the Box locations?

San Diego , Houston , Los Angeles , San Antonio , Dallas , Las Vegas , Phoenix , Bakersfield , New York , Saint Louis , Riverside , Sacramento , Fort Worth , Charlotte , Austin , Texas City , Irvine , Honolulu , Fresno , Santa Ana , San Francisco , San Jose , Tacoma , Katy , Fontana , Seattle , Spokane , Portland , Tucson , Arlington

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Jack in the Box

Jack in the Box reviews

3.5

48% would recommend to a friend

(3,169 total reviews)

Darin Harris

61% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Senior management

2.9

Compensation and benefits

Jack in the Box has an employee rating of 3.5 out of 5 stars, based on 3,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jack in the Box employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 16, 2012

Area Coaches treat people like crap. Too focused on numbers and most stores are cheating to make them.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, you can move to management quickly because of the high turnover

Cons

Very stressful and customers are rude. Long hours and very tiring. Too many unethical people in the company

5.0

Mar 14, 2012

Great learning experience, lots of good networking available

Human resources intern

Recommend

CEO approval

Business Outlook

Pros

Great environment, love the culture and love the people

Cons

Depending on which office you're in there is not too much natural lighting in some parts of the building

3.0

Nov 6, 2011

Good learning experience of what you like and don't like about an employer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very cool and supportive co-workers. Generous benefits such as every-other-Friday off, casual work wear, and unlimited frozen yogurt and beverages. Good experience in learning about the process of how restaurants operate and how the fast food industry works. The advertising agency has built the brand well by creating funny commercial ad campaigns.

Cons

Company still has a long way to go in terms of understanding Franchising. Too many VPs, DVPs and RGVPs for a company its size and not enough workers in the lower ranks. As the company has grown in complexity, the adjustment in resources has not been matched. Senior executives force decisions that create unnecessary and heavy workloads on middle managers and below.

Viewing 3163 - 3165 of 3,169 Reviews

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Jobs at Jack in the Box

Jack In The Box - Late Night Team Leader

Jack In The Box - Late Night Team Member Cook