Is Jacobs a good company to work for as a Systems Support Representative?

Systems Support Representative professionals working at Jacobs have rated their employer with 3.7 out of 5 stars in 42 Glassdoor reviews. This is a lower than average score with the overall rating of Jacobs employees being 4.0 out of 5 stars. Search open Systems Support Representative Jobs at Jacobs now and start preparing for your job interview by browsing frequently asked Systems Support Representative interview questions at Jacobs .

Does Jacobs pay Systems Support Representative employees well?

Systems Support Representative professionals rate their compensation and benefits at Jacobs with 3.4 out of 5 stars based on 42 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Systems Support Representative salaries at Jacobs.

What are the top reviewed jobs at Jacobs?

Engineer (325) , Project Manager (296) , Mechanical Engineer (125) , Project Engineer (120) , Civil Engineer (110) , Process Engineer (105) , Senior Engineer (93) , Intern (92) , Senior Project Manager (82) , Structural Engineer (60) , Graduate Engineer (57) , Architect (55) , Software Engineer (54) , Consultant (52) , Design Engineer (52)

What are the pros of working at Jacobs according to real employee reviews?

"the people are great and there are a lot of optional employee groups you can join to connect with people with similar viewpoints" ((in 493 reviews)); "They offer many good benefits and are always hosting morale functions for employees and their family members." ((in 387 reviews)); "Good SMEs to learn from and pay is good." ((in 352 reviews)); "Good work life balance and routine" ((in 314 reviews)); "Culture was good and enjoyed time there" ((in 309 reviews))

What are the cons of working at Jacobs according to real employee reviews?

"Poor management... they waste most of the job budget on very high salaried people in meetings where very little if anything is accomplished." ((in 316 reviews)); "This was due to the fact that I received no training when I was hired." ((in 112 reviews)); "No Bonus As Provide Engg services to other companies work scope could be limited Hardly any international assignment opportunity" ((in 96 reviews)); "Some managers don't have the educational backround for the positions they hold." ((in 90 reviews)); "Upper management is disconnected from the work force .there" ((in 86 reviews))

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Jacobs

Jacobs Systems Support Representative reviews

3.7

81% would recommend to a friend

(42 total reviews)

Bob Pragada

100% approve of CEO

72% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.2

Culture & values

3.8

Work/Life balance

3.6

Senior management

3.4

Compensation and benefits

2.9

Career opportunities

Systems Support Representative employees have rated Jacobs with 3.7 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. Jacobs is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

3.0

Dec 6, 2024

Managed systems and software for a DoD contract

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Good pay, relaxed work enviorment

Cons

Upper management is not in tune with employees who are doing the work.

3.0

Jun 12, 2024

Good job with subpar pay

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good support from management Never a dull day Great health benefits

Cons

Hourly rate isn't great Advance opportunities are limited

4.0

Mar 25, 2024

Great Leadership

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Jacob’s really care about employees and very transparent.

Cons

Can’t think of a con

Viewing 1 - 3 of 42 Reviews

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Jacobs

Jacobs Systems Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Managed systems and software for a DoD contract

Good job with subpar pay

Great Leadership

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