Does James River Group pay their employees well?

According to anonymously submitted Glassdoor reviews, James River Group employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at James River Group. This rating has decreased by 28% over the last 12 months.

How satisfied are employees working at James River Group?

44% of James River Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated James River Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at James River Group?

Claims Examiner (35) , Underwriter (30) , Senior Underwriter (9) , Claims (8) , Claims Adjuster (5) , Associate Underwriter (4) , Underwriting Manager (4) , Underwriting Assistant (3) , Accounting Associate (2) , Associate Underwriter (Insurance Underwriter) (2) , Claim Examiner (2) , Intern (2) , Senior Claims Examiner (2) , Staff Accountant (2) , Underwriting Technician (2)

What are the pros of working at James River Group according to real employee reviews?

"Benefits are good" ((in 18 reviews)); "Good work life balance." ((in 15 reviews)); "People are great and flexibly is awesome" ((in 15 reviews)); "12% bonus based on title" ((in 5 reviews)); "Flexibility, work from home, collaborative" ((in 5 reviews))

What are the cons of working at James River Group according to real employee reviews?

"The management was horrible." ((in 19 reviews)); "Upper management greatly increasing use of metrics (i.e." ((in 11 reviews)); "there needs to be better training, but on the job training works best anyway" ((in 9 reviews)); "Pay is low and below market." ((in 8 reviews)); "I had a particularly bad manager that did not understand managing people." ((in 4 reviews))

What are employees saying about James River Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about James River Group layoffs and their outlook for job security at James River Group in 2026.

What are the top reviewed James River Group locations?

Richmond , Scottsdale , Raleigh , Atlanta , Midlothian , Phoenix , Richmond , Winston-Salem , Winter Park , Alpharetta , Arizola

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James River Group

James River Group reviews

3.0

44% would recommend to a friend

(182 total reviews)

Frank N. DOrazio

55% approve of CEO

19% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

James River Group has an employee rating of 3.0 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have an average working experience there. The James River Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

182 reviews

3.0

Jun 27, 2026

Remote work offers flexibility but faces management challenges

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Remote working; autonomy; bonus; modernization

Cons

Resistance to change; expectation not aligned with practice, unclear or lack of communication between departments; management lacks will to make decisions; multiple workflows for single or similar task;

3.0

Jun 17, 2026

Good work-life balance but low pay and retention issues

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Work from home Work life balance

Cons

Pay is low and below market. Poor retention

2.0

Jun 16, 2026

Used to be great

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Remote reasonable, hours, people, PTO

Cons

The new CEO of the E & S division is pushing managers and experienced underwriters out, making it hard to write business, and turning the place into a call center

Viewing 1 - 3 of 182 Reviews

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Jobs at James River Group

Manager, Regulatory Compliance

Manager, Regulatory Compliance

Manager, Regulatory Compliance

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James River Group

James River Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Remote work offers flexibility but faces management challenges

Good work-life balance but low pay and retention issues

Used to be great

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