3.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook
Pros
Challenging, Constant Learning, Dogs, Health Benefits, Friendly Colleagues within the same team. Pong and Shuffleboard if you have time. Will recommend to a friend to get their feet wet in IT and learn corporate values. Established sysadmins and IT professionals in the area will more than likely take a salary cut.
Cons
No career path within the support department. Talent is bled out to other departments. Raises are to a minimum and only done once a year. Not only are you a Technical Account Manager for your clients, but also a call/chat support rep for all the other accounts. You're very busy and only able to perform true TAM duties about 5-6 hrs a day, so overtime is common occurrence and it's very stressful.