Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
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Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

482 reviews
2.0
Dec 6, 2018

Major culture decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fast paced environment with lots of ownership and responsibilities for junior employees

Cons

Culture declined with the business, not a lot of energy or excitement around the office

3.0
Nov 19, 2018
Recommend
CEO approval
Business Outlook

Pros

PTO, new facility, many good people

Cons

There is a divide between management and the rest of the employees. Many PMs are good hard workers, however many OPS managers are rude and cause drama. Managers abuse their power or utilize their title inappropriately. Managers talk maliciously behind employees backs and it is just not appropriate. If management does not like you then it is known and it is hard to dig out of that hole.

1.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Snacks 128 + hrs of PTO (Hourly) Unlimited PTO (Salary) Free Movie

Cons

The core values do not apply to the company culture, even though there are those that trick you into thinking they do. "Trust, Transparency and Fairness" is now solely based off from what particular individuals think is. How is it fair to lose your number one manager over a small request? How is it fair that none of upper management demonstrates an interest until it is absolutely necessary? How is fair to not hire other managers/positions when there is a need right away?

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Jet Response
8y
Glad to see that you highlighted a few of the things you enjoy and we agree there are some great benefits and perks to make it a great working environment for our Jet Heads! It sounds like you have some serious concerns regarding our core values and I would love to discuss them with you as I get started in my new role. I know we've seen some great leaders come and go and that’s always tough in any organization, but our team is committed to making Jet a great working environment for everyone. Please reach out to me directly so we can sit down and talk through your concerns. Howard S., Director of Member Services
Viewing 64 - 66 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.