Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Jet. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Jet?

67% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"Most people are nice." ((in 42 reviews)); "Great culture and free snacks." ((in 36 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 28 reviews)); "great benefits and unlimited pto" ((in 19 reviews)); "Nice office and very friendly lower" ((in 13 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 26 reviews)); "Trashy place to work they playing catch up with Amazon the managers are terrible and they will fire you for ANYTHING" ((in 15 reviews)); "Retail hours are long and no skills programs offered" ((in 12 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 9 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 8 reviews))

Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

61% positive business outlook

Ratings by category

3.9

Culture & values

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

2.0

May 25, 2016

Not Drinking The Kool-Aid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful office Easy commute for NJ folks Groups of bright and knowledgable coworkers Trying to build NJ's image as a tech hub

Cons

ibanking hours but no ibanking perks Too many incompetent toxic or cliquey people for a young startup Compensation decisions are a total mystery

Jet Response

10y

Thanks for taking the time to write. Sorry to hear it's not feeling right for you. Long hours and cliques are not what we're going for. As a superfast growing start up, we know it gets crazy and want that to be part of the fun, but know that it can be too much sometime. We hope you feel comfortable enough to talk to your manager or a Talent Business Partner if you need advice or clarity on anything. We want our employees to feel empowered to make positive change, so let's connect. Diane V, Talent Business Partners

1.0

Mar 16, 2016

Don't even waste your time. Totally not worth it.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Jet does have very good pay for Member Service Representatives. Free food and drinks and two 15 minute paid for breaks during your shift.

Cons

Crappy management, unfair, liars, don't take agents seriously. Your whole day of work will be getting screamed at over the phone and management says "oh well that sucks". It's very frustrating when you want to help a member but management does not support you. Honestly, jet rips their customers off!

Jet Response

10y

Thanks for taking the time to provide feedback. Call centers can be a little tough sometimes, that's what makes it such an important job for Jet. We've shared your feedback with the team in SLC. Doug D., VP Member Services

2.0

Mar 7, 2016

There is no leeway on being late, no finals or write ups. 3 strikes your out if you are late 3 x's in a 90 day period.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

They are very warm and welcoming when you are first hired on and make you feel at home. Laid back training seemed like it would be a change to how call centers would be.

Cons

They treat you like a wicked step child on your way out. More strict than any other call center and not forgiving of mistakes.

Jet Response

10y

Thanks for taking the time to write your feedback. We're bummed to hear about your experience. We are trying to minimize formal warnings for attendance and allow people to manage their PTO, but it's good feedback and we've shared it with the SLC team. Thanks, Doug D. (VP Member Services)

Viewing 79 - 81 of 482 Reviews

Top companies for "Compensation and Benefits" near you

Costco Wholesale

4.2★Compensation & Benefits

Target Australia

3.8★Compensation & Benefits

John Lewis & Partners

3.6★Compensation & Benefits

Leroy Merlin

3.7★Compensation & Benefits

Jet

Jet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not Drinking The Kool-Aid

Don't even waste your time. Totally not worth it.

There is no leeway on being late, no finals or write ups. 3 strikes your out if you are late 3 x's in a 90 day period.

Top companies for "Compensation and Benefits" near you

Jet reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jet reviews FAQs