Is JetBlue a good company to work for as a Flight Operations?

Flight Operations professionals working at JetBlue have rated their employer with 3.3 out of 5 stars in 367 Glassdoor reviews. This is a lower than average score with the overall rating of JetBlue employees being 3.6 out of 5 stars. Search open Flight Operations Jobs at JetBlue now and start preparing for your job interview by browsing frequently asked Flight Operations interview questions at JetBlue .

Does JetBlue pay Flight Operations employees well?

Flight Operations professionals rate their compensation and benefits at JetBlue with 2.9 out of 5 stars based on 367 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Flight Operations salaries at JetBlue.

How happy are Flight Operations professionals working at JetBlue?

49% of Flight Operations employees at JetBlue would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Flight Operations professionals have also rated JetBlue with a 3.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (365) , Airport Operations Crew Member (217) , Ground Operations (121) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (74) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 378 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 323 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 199 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 150 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 137 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and perks for NYC" ((in 223 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 145 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 62 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

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JetBlue

JetBlue Flight Operations reviews

3.3

49% would recommend to a friend

(367 total reviews)

Joanna Geraghty

22% approve of CEO

37% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.4

Career opportunities

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.5

Senior management

Flight Operations employees have rated JetBlue with 3.3 out of 5 stars, based on 367 company reviews on Glassdoor. This indicates that most Flight Operations professionals have a good working experience there. JetBlue is rated in line with the average (within 1 standard deviation) by Flight Operations professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

367 reviews

2.0

Jul 21, 2026

Flight benefits and good culture, but low pay and trust issues

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits, friendly coworkers, good culture

Cons

Low pay, low flexibility, no trust in management

5.0

Jul 18, 2026

Great company to work with

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Great company to work with.

Cons

Nothing at this time, honestly.

2.0

Jun 9, 2026

Great coworkers and culture, but low pay and morale

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

There are great coworkers and used to be good culture

Cons

Low pay, less flexibility & low morale

Viewing 1 - 3 of 367 Reviews

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JetBlue Flight Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flight benefits and good culture, but low pay and trust issues

Great company to work with

Great coworkers and culture, but low pay and morale

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