Is JetBlue a good company to work for as a In Flight?

In Flight professionals working at JetBlue have rated their employer with 3.3 out of 5 stars in 479 Glassdoor reviews. This is a lower than average score with the overall rating of JetBlue employees being 3.6 out of 5 stars. Search open In Flight Jobs at JetBlue now and start preparing for your job interview by browsing frequently asked In Flight interview questions at JetBlue .

Does JetBlue pay In Flight employees well?

In Flight professionals rate their compensation and benefits at JetBlue with 2.9 out of 5 stars based on 479 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about In Flight salaries at JetBlue.

How happy are In Flight professionals working at JetBlue?

49% of In Flight employees at JetBlue would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. In Flight professionals have also rated JetBlue with a 3.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (365) , Airport Operations Crew Member (217) , Ground Operations (121) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (74) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (30) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 377 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 327 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 204 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 148 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 136 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 225 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "No work/life balance" ((in 44 reviews))

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JetBlue

JetBlue In Flight reviews

3.3

49% would recommend to a friend

(479 total reviews)

Joanna Geraghty

22% approve of CEO

37% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.4

Career opportunities

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.5

Senior management

In Flight employees have rated JetBlue with 3.3 out of 5 stars, based on 479 company reviews on Glassdoor. This indicates that most In Flight professionals have a good working experience there. JetBlue is rated in line with the average (within 1 standard deviation) by In Flight professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

5.0

Jul 1, 2011

The best option for an airline job, if you're crazy enough to get an airline job

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, (insurance, free flights for you and family, 401k, 100 percent matching up to 8 percent of pay), Better pay than other airlines, Being a flight attendant is pretty cool, Job security (they don't do layoffs, just buyouts),

Cons

Being a flight attendant is also really stressful, The uniforms suck, The life of a reserve flight attendant at JetBlue is way harder than other airlines, Huge difference in quality of supervisors, some are great, some are horrible.

3.0

Dec 16, 2010

Great Customer Service company, but at-will employer status makes company a challenge to work for.

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

-Great travel perks: crewmembers fly for free - as well their parents, spouse (significant other), and kids. -Preferential bidding for flight attendant line holders. -Company is 11 years old and new cities are being added often. -Great route network. -Competent business-savvy leadership. -Great customers. -Great product.

Cons

-At-will employer in which you can be terminated for any or no reason. -No union thus no protection in case of merger/acquisition. -Operation is first...everything else is a distant second. -Company does not back up their crewmembers during challenging times. -Expensive medical benefits. -Crewmembers are often fearful of write-ups for any passenger complaints. -Imcompetent middle management -Cronysism is encouranged. -Leadership's communication towards crewmembers is often patronizing. -The 5 values (Safety, Caring, Integrity, Fun, and Passion) are selective and don't apply to leadership. -No accountability by leadership.

4.0

Feb 25, 2010

If you want to work at an airline, this one has a fun company culture

In flight crew member

Recommend

CEO approval

Business Outlook

Pros

The people are nice and the schedule is flexible. Also getting paid to travel is always a good thing.

Cons

Reserve lasts too long and when you are on reserve it is hard to plan anything.

Viewing 475 - 477 of 479 Reviews

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JetBlue In Flight reviews

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The best option for an airline job, if you're crazy enough to get an airline job

Great Customer Service company, but at-will employer status makes company a challenge to work for.

If you want to work at an airline, this one has a fun company culture

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