JetBlue reviews

3.6

64% would recommend to a friend

(3,088 total reviews)
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Joanna Geraghty

67% approve of CEO

41% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 28, 2011

Potentially good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, ability to move up or around the company, some of the senior employees still give you that 'family' feel.

Cons

Incompetent leadership, can't figure out how some people are promoted other than the good ol' boys routine - promoting your buddies basically. Some of the decision key people make are confusing.

1.0
Feb 12, 2011
Recommend
CEO approval
Business Outlook

Pros

It used to be a much better place to work. The coworkers and other non-leadership staff within IT are good to work with and work hard (most managers and staff).

Cons

Travel benefits are decent, tough to travel with your family. Health benefits could be better, but aren't bad (I've had worse). IT Leadership has managed to drive morale to very low levels, and make it repeatedly clear they have no appreciation for the staff, nor any intent to help develop the careers of the staff. No promotion and career advancement from within for IT. Talent and hard work is not rewarded within IT. Poor work, poor results and last minute heroism during major system outages is rewarded instead, preventing incentive to do good work the first time. IT Leadership in the past couple of years has hired some inexperienced managers and directors with little technical knowledge and industry or IT experience from various parts of the country to agree to take on work and agree with IT Leaderships directives, staff is paid below market and given no incentive to put in that extra effort. IT Leaderships goals are quantity over quality. No interest in career development or growth, and it looks like the light at the end of the tunnel is outsourcing.

Viewing 2992 - 2994 of 3,088 Reviews

Glassdoor has 3,248 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.