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      Johnson Controls

      Engaged Employer

      Johnson Controls CSA - Customer Service Associate reviews

      3.2

      35% would recommend to a friend

      (13 total reviews)
      avatar

      Joakim Weidemanis

      Not enough data to show CEO approval

      80% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      3.7

      Career opportunities

      3.3

      Diversity & inclusion

      2.9

      Senior management

      2.6

      Culture & values

      2.3

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      3.0
      Aug 9, 2021

      Work life balance

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has great benefits and pay. Learned a lot about the industry, you can move arround to different position since is a pretty big company.

      Cons

      Management doesn't care about you, is all about the numbers, no work life balance, high turnover rate. high pase and people are overworked

      3.0
      Jul 3, 2021

      Take your chances, you might get lucky and get a decent manager.

      Customer service associate (csa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good (high deductibles) Salary good. No weekends were required.

      Cons

      Some old time Managers are bitter, nasty and think the company would go under if they were to leave. Complaints about these managers are swept under the rug and nothing is done. Open door policy is a joke. Management and hourly training is negligent at best, your on your own. Either catch on or hope there is someone that can help you. High turnover rate. Everything is based on profit. Behind the times with technology, antiquated systems and processes.

      Viewing 4 - 6 of 13 Reviews
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