JumpstartMD reviews

3.2

55% would recommend to a friend

(11 total reviews)

Parham Javaherian

100% approve of CEO

49% positive business outlook

Reviews by job title

11 reviews

Reviews about "Compensation"

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2.0
Feb 1, 2017

Member Care Coordinator (receptionist)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is only one. The staff that you work with every day are fantastic! You are supported and it makes you want to support them. At least this was the case while I was there.

Cons

Mangement is totally clueless. A bad hiring decision in upper management two years ago caused much friction. That person is gone but the fallout continues with a new President who is not in tune with the staff. I worked there for 4+ years and received one review and one raise both in the first 9 months. The new managment didn't give raises last year saying that sales bonuses would make up for it. It didn't. If you step out of line and say no to a "request" you will be made so miserable that you will qui or they will offer per diem status and then not give any work. Unilaeral changes are made that effect the staff without input from the staff. There is virtually no upward advancement. You work hard and be overworked until you burnout. Proprietary software that was used was changed from a single application to multiple apps (5) that do not sync with each other. I was hired by a medical group that had patients and offered some products for sale to supplement their program. I left a company where staff meeting focus on sale, upselling and not on patient care. Managment is helter skelter, implementing new programs and additonal services without vetting cost and fallout.

1.0
Dec 9, 2015

Lack of Direction and Unstable Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason I stayed at JumpstartMD for as long as I did is because I absolutely loved my fellow health coaches, as well as the relationships I built with my patients.

Cons

-Health Coaches are severely unrecognized, unsupported, over-worked and under paid, causing the company to lose many wonderful, talented people. During my 1 year at JSMD, my entire office was either fired or quit. -If you ever need a day off or get sick, there is no one to cover or support you, and you are expected to submit your vacation requests 30-45 days in advance, depending on the length of your vacation. I often went to work sick due to not having coverage. -Employees are let go and hours are cut without notice and reason. I was hired as a full time employee, and soon after I started my hours were cut to part time with no explanation. -Clinic hours are often changed with a day's notice, upsetting patients and health coaches. -There is no room for growth and to further your education/knowledge. There is no collaboration between fellow health coaches or upper management, and your voice will go unheard if you have a suggestion or opinion. -Raises are very minimal and there is no pattern to who receives them. Some of the best performing employees did not receive a raise, and those who did received a mere 50 cents more per hour. -Truly, the only concern for upper management is making money, not the welfare of its employees or patients. -Upper management is quick to make big decisions, most of them leading to lay-offs, unhappy employees, and patients.

1.0
Dec 11, 2014

Would not recommend working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with the patients that actually want to change and lose weight.

Cons

No values, poor communication, no opportunity for growth, training is a joke - we train each other on injections (all non-medical professionals) and we give EKGs with no experience! People all get started at varying salary levels - it has nothing to do with education or experience but how much they want you to work there. Hard to get time off, especially if you are sick. Very much focused on middle management. Lack of support for clinic staff and those that actually work with patients. Forced to see a patient in 15 minutes - take BP, weight, body scan, give injection - and then provide support for weight loss. Impossible to actually counsel people and truly help them emotionally. Focus is on money, and on bringing in new patients, as the first appointment is over $300! Often will not get a break or time to even use the restroom. It is true that if you question anything about the company or bring up suggestions for improvement that you will not work there for long. Just do as your told, don't say anything about issues, follow their schedule every day, don't go over your 15 minute appointment window and you could stay working there forever. But why would anyone want to? The same rules do not apply to everyone, and you really cannot trust anyone. It is sad that there is such a lack of support from management as well as those working with you day-to-day in the clinic. Also, the whole premise of the program is not about lifestyle change or nutrition. So many patients just want the appetite suppressants and want to change nothing else. You can only eat meat and dairy pretty much - we often were told to recommend avoiding all fruits and vegetables except leafy greens.

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